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Shipping policy
Domestic Shipping (USA)
- Free Shipping on all U.S. orders via USPS Ground Advantage
- Estimated delivery: 2–4 business days
- Same-day shipping for orders placed before 3:00 PM PST, Monday through Saturday
- Upgraded shipping available at checkout – USPS Priority, UPS, or FedEx at live carrier rates
- Includes all U.S. states, Hawaii, Puerto Rico, and APO addresses
- Rural addresses may experience delays
- No signature required
- Tracking provided by email upon shipment
- USPS Ground Advantage includes up to $100 insurance
International Shipping
- We ship to:
- 🇨🇦 Canada
- 🇦🇺 Australia
- 🇳🇿 New Zealand
- 🇩🇪 Germany
- 🇮🇹 Italy
- 🇫🇷 France
- 🇸🇪 Sweden
- Shipping costs are calculated at checkout using live carrier rates
- Customs, VAT, and import duties are not included – customers are responsible for these charges
- For all other countries, please email us at info@thegrip.us to confirm shipping availability and cost
In-Store Pickup & Local Delivery
- We offer in-store pickup and local delivery by request
- These options are not available at checkout – please contact us directly to arrange
Tracking & Delivery Issues
- All orders include tracking
- Customers receive a shipping confirmation email with tracking details once the order ships
- If your package is lost, delayed, or marked as delivered but not received, please contact us within 7 days at info@thegrip.us
